Help Center
Frequently Asked Questions
Find quick answers regarding shipping, sizing, orders, and returns.
Shipping & Delivery
Standard orders are processed within 24–48 hours. Express global shipping typically takes 3 to 7 business days depending on your destination country. You will receive live tracking information via email as soon as your package is dispatched.
Yes, we ship worldwide to the US, UK, EU, Canada, Australia, and international markets. Shipping rates and estimated transit times are calculated automatically at checkout.
Orders & Promo Codes
You can apply your promotional code at checkout in the designated discount code box. The discount will instantly deduct from your order subtotal.
Because our dispatch team works quickly to get orders out, changes or cancellations must be requested within 2 hours of placing the order by reaching out to our support team.
Sizing & Fit Guide
Our pieces are designed with a modern, relaxed architectural drape. We recommend taking your normal size for the intended streetwear fit. If you prefer a tighter or oversized look, check the specific size chart link on each product page or contact support for personalized help.
Returns & Exchanges
We offer a hassle-free 30-day return and exchange window from the date of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached.
Simply reach out to our support team via email or WhatsApp with your order number and item details, and we will provide your prepaid return shipping instructions right away.
Product Care & Maintenance
To maintain fabric density and hardware structure, we recommend machine washing cold on a gentle cycle inside out, and laying flat or line drying. Avoid high-heat tumble drying to prevent shrinkage.
Still Need Assistance?
Our human support team is ready to assist you with tracking, sizing, or orders.